Workplace of the future

Student: Susie Lira-Gonzalez, 2018-2019

Sponsor: Avanade, Seattle, WA

Studies show more than 50% of technology capabilities implemented are not used and that 41% of technology projects fail to deliver expected business value. Yet we know organizations that are most engaged have higher customer ratings, higher profitability, more productivity and less attrition. Avanade helps to transform our clients’ workplaces to unlock value in the workplace. The end game is to create workplaces that are inspiring employees, engaging customers, optimizing operations, and changing the very nature of the company’s products, services, and business models. What are the strategies and business cases that will overcome the organizational and behavioral resistance to change opening the door to the new modern workplace and its benefits? What should be done to weave digital experiences, data and AI into the everyday operations of our clients’ businesses? What is the total growth opportunity for the workplace of the future and what can we do to seize the opportunity?